Terms & Conditions

Terms & Conditions

HM Entertainment Services operates using the following Terms and Conditions (see below). Please ensure that you have read these before confirming a booking or signing up with the agency as an act. If you need anything clarifying or have any questions feel free to contact us.

If you do not understand any part of these ‘Terms and Conditions’ please call HM Entertainment Services or seek legal advice prior to confirming a booking and agreeing to them.

Once a booking has been confirmed with the ‘client’ and ‘artist’ VERBALLY, ELECTRONICALLY or in WRITING, both parties will be subject to a legally binding contract consisting of the following non-negotiable ‘Terms and Conditions’.

Clause 1: Definition

The following definitions refer to these ‘Terms and Conditions’. HM Entertainment Services, is the ‘agent’, and acts as negotiator between the ‘client’ and ‘artist’. The ‘artist’ refers to ‘Monday Night Reruns’.

Clause 2: Booking Process & Payment of Fees

The booking deposit is due within 7 days (unless otherwise agreed) of issue, the remaining balance should be paid 2 weeks prior to the event. A formal invoice shall be presented to the ‘client’ at this time.

If a payment due has not been received in the specified time, we may terminate the booking without penalty. Additionally, the ‘client’ remains liable for cancellation fees as outlined in ‘Clause 7: Cancellations’.

If the booking deposit has not been received within the allotted time (7 days) this may be perceived as a breach of contract and free the ‘artist’ from contractual ties. However, the ‘client’ will still be accountable to ‘Clause 7: Cancellations’ and also remain liable for the booking deposit.

Failure to pay the ‘artist’ the remaining balance within the terms agreed, will automatically result in a late payment administration fee of £25 being charged to the ‘client’ by the ‘agent’. This payment will be added to the outstanding balance and should be paid within 7 days.

Where the outstanding balance has not been paid within 7 days, the amount may be sought via legal processes or referred to a debt recovery agency by the ‘artist’, which will incur additional fees. The ‘agent’ is not responsible for the collection of booking fees due to the ‘artist’.

Clause 3: Expenses

Where the ‘client’ has agreed to cover additional expenses (i.e. accommodation), payment for such expenses will be quoted, and billed for before the event. This payment is due, along with your balancing payment, 14 days prior to the event.

Clause 4: Client Responsibilities

The ‘client’ must ensure that the performance venue is able to provide a safe source of power, a safe performance area, and that they can accommodate the performance of the ‘artist’ by possessing appropriate licenses and no inhibiting noise limiters. If non-performance or a below par performance results due to venue restrictions, the ‘client’ will still be liable for the total fees.

The ‘client’ should ensure these requirements are investigated prior to the confirmation of any booking and any relevant information disclosed to the ‘agent’.

Furthermore, it is also the responsibility of the ‘client’ to ensure that the ‘artist’ is provided with free parking facilities at the performance venue for all vehicles associated with their act. Should no free parking be available the ‘client’ is liable for any parking charges incurred.

It is also the ‘clients’ duty to ensure that the ‘artist’ is provided with adequate refreshments throughout their stay at the performance venue. The minimum that must be made available is a free unlimited supply of mineral water and soft drinks and a hot meal or buffet for all members of the act and their party. Whilst the hot meal or buffet is negotiable for events of 3 hours duration or less, mineral water and soft drinks should always be provided.

The ‘client’ must also ensure that there is an adequate area for the ‘artist’ to change in and store equipment and / or instrument cases. The area should preferably be lockable and include chairs for the entire party and a safe source of power.

Unless given express permission, ‘artist’ equipment and instruments are strictly unavailable for use by any other person.

If an ‘artist’ is subjected to aggressive or abusive behaviour and the ‘client’ does not remove the perpetrator the ‘artist’ shall be allowed to terminate their performance without penalty. The ‘client’ will still be liable for the total fees.

The required elements within ‘Clause 4: Client Responsibilities’ must be provided by the ‘client’ at their own expense and if not supplied may be considered a breach of contract. Provisions outlined in ‘Clause 4: Client Responsibilities’ are negotiable between the ‘client’ and ‘artist’ via the ‘agent’.

Clause 5: Artist Responsibilities

The ‘artist’ will perform for the ‘client’ to their highest standard and in the manner in which they have represented themselves to the ‘agent’ via promotional material.

Unless agreed otherwise, the ‘artist’ should provide the relevant equipment in order to carry out the performance. The ‘artist’ is responsible for the good working order and safety of their own equipment. This should be reflected by acts using electrical equipment having it PAT tested annually. In addition, the ‘artist’ should undertake Public Liability Insurance (to a minimum of £1,000,000 cover). The ‘artist’ is fully responsible for these matters.

The fee outlined in the ‘Booking Deposit Invoice’ and provided to the ‘agent’ by the ‘artist’ is fully inclusive and not subject to change. In addition, the ‘artist’ is not employed by the ‘agent’ and is therefore responsible for their own accounting and legal contributions.

The ‘artist’ should be aptly attired for their performance in line with agreements made with the ‘client’ prior to the event, and they should remain courteous with the ‘client’, guests and employees of the venue.

Clause 6: Complaints

In the event of a dispute or complaint from either party, the issue must be put in writing and forwarded to the ‘agent’ within 28 days. The ‘agent’ will then mediate with the intention of reaching a satisfactory outcome. If the matter cannot be resolved, or an agreement reached, then the ‘client’ and ‘artist’ should seek legal advice. The ‘agent’ is not responsible for the ‘client’ or ‘artist’ and their failures but will attempt to settle all disputes swiftly and satisfactorily.

Complaints arising from arrangements made between the ‘client’ and the ‘artist’ but without consultation of the ‘agent’ should be settled between the ‘client’ and the ‘artist’ exclusively.

Clause 8: Cancellations

Cancellation by either party is not allowed except where ‘Clause 11: Force Majeure’ applies or where the ‘client’ and ‘artist’ mutually agree to cancel the booking (evidence must be provided in writing by both parties to the ‘agent’). In either event forfeiture of the booking deposit will result.

Both parties agree that in the event of a cancellation the ‘agent’ must be informed immediately.

Where an ‘artist’ cancels, the ‘agent’ will inform the ‘client’ and begin the process of sourcing a suitable alternative. This work is undertaken at no additional cost to the ‘client’. Whilst rare, on occasion an alternate act may not be available. In this instance the ‘agent’ will refund the booking deposit payment made by the ‘client’. Where time allows and the ‘client’ has agreed on an alternate act, the ‘agent’ will make these arrangements. Where time does not allow (for example, on the day of the event itself) and the ‘client’ is not prepared to accept the substitute ‘artist’ they must not allow performance, or the full booking fee must be paid to the ‘artist’.

If the ‘artist’ has cancelled for reasons not covered in ‘Clause 11: Force Majeure’, the ‘client’ may pursue legal action. In this instance, the ‘artist’ must also pay the ‘agent’ the equivalent of the ‘clients’ booking deposit within 7 days as an administrative fee. Additionally, the ‘artist’ must also reimburse the ‘client’ for cost differences between the fee for their performance and any substitute ‘artist’ arranged by the ‘agent’.

*IMPORTANT*
Where the ‘client’ has cancelled the booking for reasons other than those outlined in ‘Clause 11: Force Majeure’ cancellation fees shall apply and are based on the following:

  • Where cancellation is made within 48 hours of confirmation no cancellation fee is due unless the event date is within the following 7 days, in which case the full booking fee will be due.
  • Where cancellation is made after 48 hours of confirmation but 90 days or more from the event 50% of the total remaining booking fee is due to the ‘artist’.
  • Where cancellation occurs within 90 days and up to 61 days of the event 75% of the total remaining booking fee will be due to the ‘artist’.
  • Where cancellation occurs within 60 days of the event, 100% of the total remaining booking fee will be due.
  • If the ‘client’ cancels with at least 12 months notice of the event date no cancellation fees will be due to the ‘artist’ as this is adequate time to secure an alternate booking.

In all instances of cancellation, the booking deposit is non-refundable.

All ‘client’ cancellation fees must be paid directly to the ‘artist’ or ‘agent’ within 14 days.

Where cancellation fees are not paid within 14 days the ‘artist’ may take legal action or refer the amount to a debt recovery company, which will incur additional costs. The ‘agent’ is not responsible for the collection of the ‘artist’ fee.

Clause 9: Performance Schedule Changes

If an ‘artist’ has been asked and agrees to perform later than the agreed, a satisfactory additional surcharge should be agreed between both parties. The extra payment agreed should be paid to the ‘artist’ on the day of the event.

If the timings of the event are overrunning due to no fault of the ‘artist’, the ‘artist’ is under no obligation to finish later than the agreed ‘curfew’ time.

Clause 10: Use of Alternative or (‘Deputy’ or ‘Dep’) Performers

Wherever possible the ‘artist’ should utilise the line-up as represented to the ‘agent’ and ‘client’, unless the need arises to substitute a performer due to unforeseen circumstances. The ‘artist’ will have ‘Dep’ performers ‘on-call’ to cover all eventualities and reserves the right to use one or more of these should the need arise. The ‘artist’ agrees that any ‘Dep’ performers utilised will have equivalent ability and represent the ‘artist’ to the customary manner in which the ‘artist’ has portrayed themselves to the ‘agent’ and ‘client’.

If a suitable ‘Dep’ performer is available, the ‘artist’ will utilise them rather than cancel the booking. A reduction in fee for the use of a ‘Dep’ performer is not applicable and neither does it constitute grounds for cancellation unless the ‘artist’ being replaced is of significant celebrity.

On occasion, band line-ups may be subject to change and this may occur without notice unless the band is of significant celebrity.

Clause 11: Force Majeure

No party shall be liable for any failure to perform its obligations where such failure is as a result of Acts of Nature (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, terrorist activities, death, illness or other incapacity certified by a properly qualified medical practitioner, epidemic, accident, civil commotion, order of Government or Local Authority having jurisdiction in the matter or changes in law.

Any party asserting Force Majeure so as to negate liability shall have the burden of proving it and justifying that they took preventative action wherever possible to counteract the circumstance. If successfully proven then the cancellation fees outlined in ‘Clause 8: Cancellations’ shall be unenforceable.

These Terms & Conditions were amended on 6th January 2019